Sergeants Signs and Woodworking (“we,” “us,” “our”) is committed to safeguarding your privacy and ensuring that your personal information is protected. This Privacy Policy outlines how we collect, use, disclose, and manage your information when you use our website and services. We comply with local, state, and federal privacy laws applicable in Florida, including but not limited to the Florida Information Protection Act (FIPA) and other relevant regulations.
By using our website or services, you agree to the practices described in this Privacy Policy. Please take a moment to review this policy in detail.
- Information We Collect
We collect personal information from you in a variety of ways, including when you visit our website, place an order, request services, or contact us. The types of information we collect may include:
A. Personal Information
- Contact Information: Name, email address, phone number, and mailing address.
- Payment Information: Credit card numbers, billing information, and related payment details (processed securely through third-party payment gateways).
- Order Information: Information related to your purchase, such as product or service details, customization instructions, and delivery preferences.
- Account Information: Username, password, and other credentials if you create an account on our website.
B. Automatically Collected Information
We also collect information automatically when you interact with our website. This may include:
- IP Address: To identify your device and ensure proper functionality of the website.
- Browser Type and Operating System: To optimize your browsing experience.
- Cookies: To track usage patterns, preferences, and activities on the site. You can control the use of cookies through your browser settings.
- Analytics Data: Information such as the pages you visit, time spent on the website, and actions taken (e.g., clicking links or filling out forms) to help us improve our services.
- How We Use Your Information
We use the information we collect from you for the following purposes:
A. Providing and Improving Services
- To process and complete orders for real estate sign services, custom gifts, and furniture.
- To communicate with you about your orders, including updates, confirmations, and responses to inquiries.
- To manage your account, facilitate transactions, and provide customer service.
B. Personalization and Marketing
- To customize your experience on the website by displaying content that matches your preferences.
- To send you promotional materials, offers, and newsletters, with your consent. You can opt out of marketing communications at any time.
C. Website Analytics and Optimization
- To monitor and analyze usage of the website to improve its functionality, content, and user experience.
- To diagnose and troubleshoot technical issues.
D. Legal Compliance and Protection
- To comply with legal obligations and regulations.
- To detect and prevent fraudulent activity, unauthorized transactions, and security breaches.
- How We Share Your Information
We may share your personal information with third parties in the following circumstances:
A. Service Providers
We use third-party service providers to help us operate the website, process payments, and provide services. These providers include:
- Payment processors (e.g., Stripe, PayPal) for secure processing of transactions.
- Shipping companies to deliver custom gifts and furniture.
- Hosting and analytics providers to manage website performance and improve user experience.
These service providers are authorized to use your personal information only as necessary to provide the services we request.
B. Legal Obligations
We may disclose your personal information if required by law or to comply with legal processes, such as subpoenas, court orders, or requests from government authorities.
C. Business Transfers
In the event of a merger, acquisition, or sale of all or a portion of Sergeants Signs and Woodworking, your personal information may be transferred to the new owner or entity.
D. Protection of Rights
We may disclose personal information to enforce our Terms and Conditions or protect the rights, property, or safety of Sergeants Signs and Woodworking, our customers, or others.
- Cookies and Tracking Technologies
We use cookies and similar tracking technologies (such as web beacons and pixel tags) to enhance your experience on our website. Cookies are small data files stored on your device that help us remember information about your visit, such as your preferences and actions.
Types of Cookies We Use:
- Necessary Cookies: These cookies are essential for the website to function properly. They enable basic features like page navigation and secure areas of the site.
- Analytics Cookies: We use these cookies to collect information about how you use the website (e.g., pages visited, time spent on the site). This helps us improve the site and user experience.
- Marketing Cookies: These cookies are used to deliver relevant advertising and promotional messages to you.
You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of certain features on the website.
- Data Security
We take reasonable steps to protect your personal information from unauthorized access, use, disclosure, and destruction. We use encryption technologies, secure servers, and access controls to safeguard sensitive information, such as payment details.
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
- Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. Once your information is no longer needed, we will securely delete or anonymize it.
- Your Rights and Choices
You have certain rights regarding your personal information, including the following:
A. Access and Correction
You have the right to access the personal information we hold about you and request corrections if it is inaccurate or incomplete.
B. Deletion
You may request that we delete your personal information in certain circumstances. However, please note that we may be required to retain some information for legal or administrative purposes.
C. Opt-Out of Marketing Communications
You can opt out of receiving marketing emails and promotional materials by following the unsubscribe instructions in the emails or by contacting us directly.
D. Cookies
You have the ability to accept or decline cookies by adjusting your browser settings. You may also use browser tools to remove cookies from your device at any time.
To exercise any of these rights, please contact us using the information provided in the “Contact Information” section of this Privacy Policy.
- Children’s Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take immediate steps delete to it from our systems.
- Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of third-party websites before providing any personal information.
- International Users
Our website is operated in the United States and is subject to U.S. laws. If you are accessing the website from outside the U.S., please be aware that your information may be transferred to, stored, and processed in the U.S. By using our website and services, you consent to such transfers and processing in accordance with this Privacy Policy.
- Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices or applicable laws. Any changes to the Privacy Policy will be posted on this page with the effective date indicated at the top. Your continued use of the website and services after the effective date constitutes your acceptance of the revised Privacy Policy.
- Contact Information
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Sergeants Signs and Woodworking
Email: sergeantssigns@gmail.com
Phone: 8508260740
Address: 305 Crest Dr Miramar Beach FL 32550
